In Couple Game for Android, you can get a subscription or to access the premium features and content.
Billing Issues
If you’d like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at [email protected].
Complaints
If you would like to file a complaint, please contact our company complaints departement via ou support desk: HelpShift. All complaints will be reviewed and adressed within 5 business days via email reply to your complaint. We will, in accordance with the Terms and conditions decide the validity of the complaint. After the decision has been made, the user may appeal the decision within 48 hours. When the final decision is made, according to the decision itself, any infringing, illegal, abusive or otherwise inappropriate content will be removed.
Appeals
If you have been depicted in any content and would like to appeal removal of such content, please notify us by HelpShift. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.
Pricing
All prices can be changed without notification.
We reserve the right to make temporary promotions and therefore changes to the price of subscriptions. Due to the temporary nature of these offers, we are not able to give refunds for purchases made prior to the promotion.
You can’t cancel the current subscription during active subscription period.
The company will not assume any responsibility towards customers/users, in the event that its application (including its subsequent versions) is no longer accessible and/or downloadable on the download platforms available on the Internet.
Any unused portion of the free trial period will not be returned if the user takes out a subscription before the end of the free trial.
